Manager - Innovations
Information Systems Auditor
Manager - Technical Operations and Delivery.
Revenue Assurance Analyst

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Jobs in KampalaProfession (Telecommunications)
Industry (Information technology, software development, data)
Seniority (Information technology, software development, data, Telecommunications)
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Telecommunications
Description
Requirements
Bachelor’s degree in computer science, Information Technology, Business, or Software Engineering
At least 5 years in product management or innovation roles, ideally within fintech, telecoms, or technology startups
Experience:
- Strong proficiency in Agile/Scrum methodologies, experience with API marketplaces, and deep knowledge of mobile financial service (MFS) platforms
- A forward-looking “Techco” orientation, focused on building value-added platforms beyond connectivity.
Responsibilities
1. Innovation Ideation & Research
Structured Ideation: Lead design thinking workshops and innovation sprints to generate high-potential concepts, with a focus on savings, loans, and payments enablement tools.
Market Gap Analysis: Continuously assess the Ugandan fintech landscape to identify underserved segments such as rural agriculture, lifestyle payments, and SME solutions, translating insights into actionable opportunities.
Concept Validation: Develop robust business cases and feasibility studies to evaluate new service concepts within the MoMo ecosystem.
2. Product Lifecycle Management (PLM)
- Agile Development: Drive rapid prototyping, testing, and iteration of digital services within cross-functional squads.
- Optimization & Rationalization: Analyze product performance metrics (e.g., ARPU, active base) to refine user journeys, enhance UI/UX, and decommission underperforming offerings.
- End-to-End Execution: Own the Go-to-Market process for assigned features, from drafting business requirements (BRDs) to post-launch monitoring and continuous improvement.
3. Ecosystem Development & Partnership Integration
API Integration: Collaborate with MTN Technology and business teams and external developers to onboard third-party applications into the MoMo platform.
Strategic Partnerships: Forge collaborations with banks, government agencies, and innovation hubs to enable cross-platform transactions and expand financial inclusion.
Merchant Empowerment: Design and deploy digital tools that strengthen SME capabilities and enhance MoMo adoption.
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