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Seaowl Group
Business Systems Administrator
Kampala, Uganda
Engie Energy Access Uganda
CLOSEDSoftware Engineer
Kampala, Uganda
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Engie Energy Access Uganda
CLOSEDSoftware Engineer (Android)
Kampala, Uganda
Closing: May 7, 2024
4 days remainingPublished: Apr 26, 2024 (7 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Requirements
- Bachelor’s Degree in Information Technology
- 8 to 10 years’ experience in technical specialty (ERP and HCM applications support, security, data management)
- Proficiency in the usage of business systems/ERPs: Finance, HR, Contract & Procurement, Cloud based solutions, Treasury and Services.
- Finance background and experience is a plus.
Skills:
- Ability to organize and manage priorities, rigorous, strong interpersonal skills, fluency in English.
- General team spirit: Creative, strength of proposal for performance improvement.
Responsibilities
Requirements
- Bachelor’s Degree in Information Technology
- 8 to 10 years’ experience in technical specialty (ERP and HCM applications support, security, data management)
- Proficiency in the usage of business systems/ERPs: Finance, HR, Contract & Procurement, Cloud based solutions, Treasury and Services.
- Finance background and experience is a plus.
Skills:
- Ability to organize and manage priorities, rigorous, strong interpersonal skills, fluency in English.
- General team spirit: Creative, strength of proposal for performance improvement.
- Provide Tier 0 and Tier 2 support (Workday and FIS)
- Manage Knowledge Database, User Documentation, FAQ’s (Workday and FIS)
- Supervise the Ticket intake, the ticket queue assignment (Jira for Workday, Snow for FIS)
- Provide pre-script standard incident resolution (Workday and FIS)
- Deployment – Upgrade (Workday)
- Assist the future deployment of Workday modules.
- Manage the integration with other business systems (such as Maintenance, Payroll, digital signature, scanning)
- Open business cases in Workday Community for identified issues.
- Follow all small and large system evolutions requested by users and developed by AMS.
- Follow all SaaS application upgrades and measure their impact for the users.
- Contribute to a more efficient and comprehensive usage of the business systems.
- Systems (Workday and FIS)
- Guarantee and follow systems quality, performance and availability.
- Follow data integrity
- Organize and conduct business reviews (needs + functional evolutions, priorities) and carry out complete follow up of the requests impacting tools for the activity of the business client.
- Implement KPIs to monitor and improve activity (management of cost, problem rate, productivity, etc.)
- Others (Workday and FIS)
- Guarantees with the solutions and service providers the maintenance of overall applications operations’ quality and performance.
- Coordinate the EACOP “Key-users” network with the business entities.
- Be the main point of contact for Workday, FIS, and AMS.
- Follow the budget related to Workday, FIS, and AMS.
- Ensures compliancy of every data set with operations, projects and business processes standards.
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