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Customer Experience Jobs in Uganda
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CIC Insurance Group
4 Business Development Managers – Individual Life
Kampala, Uganda
Engie Energy Access Uganda
Head Of Operations
Kampala, Uganda
Career Options Africa
Greenkeeper & Real Estate Manager
Kampala, Uganda
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Kampala, Uganda
Absa Group Ltd
Merchant Support Advisor - Card Acquiring
Kampala, Uganda
CIC Insurance Group
Assistant Business Development Manager – Medical
Kampala, Uganda
Standard Bank Group
Head, Client Coverage
Kampala, Uganda
Asigma Capital
Strategic Communications Associate
Kampala, Uganda
Absa Group Ltd
Regional Manager
Kampala, Uganda
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Absa Group Ltd
Branch Manager
Kampala, Uganda
Closing: Dec 18, 2023
9 days remainingPublished: Dec 7, 2023 (2 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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The Business Development Manager will generate revenue for Individual Life Business to achieve corporate annual budgets through the development of assigned markets and channels as a source of profitable business for the company through the development of strong relationships and partnerships.
Requirements
• The ideal candidate must hold a bachelor’s degree in a related field.
• A master’s degree an added advantage
• ACII or other recognized insurance qualification.
• At least eight (5) years’ relevant experience in a similar position, three (3) of which at supervisory level.
• Excellent communication and presentation skills.
• Good problem-solving skills.
• Excellent interpersonal skills.
• Excellent customer care skills.
• Leadership skills.
• Good negotiation skills.
• Computer literate in MS Office and other office applications.
• Understanding of the working environment/competitors.
• Technical competence in insurance.
• Basic knowledge of regulations by IRA(U)
Responsibilities
The Business Development Manager will generate revenue for Individual Life Business to achieve corporate annual budgets through the development of assigned markets and channels as a source of profitable business for the company through the development of strong relationships and partnerships.
Requirements
• The ideal candidate must hold a bachelor’s degree in a related field.
• A master’s degree an added advantage
• ACII or other recognized insurance qualification.
• At least eight (5) years’ relevant experience in a similar position, three (3) of which at supervisory level.
• Excellent communication and presentation skills.
• Good problem-solving skills.
• Excellent interpersonal skills.
• Excellent customer care skills.
• Leadership skills.
• Good negotiation skills.
• Computer literate in MS Office and other office applications.
• Understanding of the working environment/competitors.
• Technical competence in insurance.
• Basic knowledge of regulations by IRA(U)
• Building and developing strong strategic partnerships/relationships within assigned market and channels.
• Plan and carry out consumer education within the assigned markets and channels.
• Drive profitable business for the company (New and Renewal).
• Design and develop need-based products for the assigned market.
• Deliver excellent customer experience in the market.
• Recruit, develop and build capacity of Agency Managers, Unit Managers and sales agents in the market.
• Ensure timely collection of premiums.
• Liaising with support functions to follow up on client queries and complaints.
• Conduct market activations and storms in strategic locations with respective sales teams through visits or other means.
• Prepare market intelligence reports on products and services.
• Carry out performance appraisal, coaching and mentoring Agency and Unit managers.
• Participate in planning and budgeting for the department and participate in various meetings and committees.
• Participate in sales promotional activities and incentives.
• Any other duties that may be assigned from time to time.
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