Serve as the primary point of contact for patients, visitors, and official clients; deliver front-desk support, triage front-line inquiries, and maintain coordinated customer service.

Duties and Responsibilities:

Oversee front-desk operations and maintain a clean, organized reception area.
Collaborate with triage and clinical personnel to provide customer care assistance to arriving patients and guide them to designated service points.
Manage inbound and outbound telephone calls through the switchboard, maintaining switchboard logs and directing callers to the appropriate offices.
Address inquiries and offer general information regarding the departments, activities, and services.
Disseminate information about the hospital's services, complying with established hospital policies and procedures.
Foster effective coordination between internal staff, administrative units, clinical wards, and external visitors.

Person/Job Specifications:

Uganda Certificate of Education (UCE / O-Level) with credits in English.
Certificate in Customer Care, Public Relations, Front Office Management, or related field.

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Entry and Basic-level Customer support, client care jobs in Bweyogerere, Uganda

Receptionist

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Receptionist

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