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Entry and Basic-level Customer support, client care jobs in Kampala, Uganda
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Yalelo Uganda
Customer Service Assistant
Kampala, Uganda
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Prolific Innovations Limited
CLOSEDShop Attendant
Kampala, Uganda
Closing: May 17, 2024
1 day remainingPublished: May 15, 2024 (1 day ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
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Reporting to the Marketing Assistant, the Customer Service Assistant is responsible for ensuring a positive and professional customer experience as the primary point of contact for customer inquiries, concerns, and assistance.
Requirements
• At least a Diploma in Marketing, or other related fields with at least one year's proven work experience in a customer service
• A proficiency in at least 2 Ugandan dialects is a basic minimum
• Excellent communication skills with the ability and patience to manage challenging customers
• Organized and able to accurately record, document client calls, information, and Issues
• Sound communication and interpersonal skills
• Keen attention to detail
Job application procedure
Submit your Letter of Expression of Interest, detailed Resume and Certified academic documents with a daytime telephone number as one pdf document, quoting the position you have applied for in the subject line to the Hiring Team at [email protected]; Not later than 17th May 2024
Responsibilities
Reporting to the Marketing Assistant, the Customer Service Assistant is responsible for ensuring a positive and professional customer experience as the primary point of contact for customer inquiries, concerns, and assistance.
Requirements
• At least a Diploma in Marketing, or other related fields with at least one year's proven work experience in a customer service
• A proficiency in at least 2 Ugandan dialects is a basic minimum
• Excellent communication skills with the ability and patience to manage challenging customers
• Organized and able to accurately record, document client calls, information, and Issues
• Sound communication and interpersonal skills
• Keen attention to detail
Job application procedure
Submit your Letter of Expression of Interest, detailed Resume and Certified academic documents with a daytime telephone number as one pdf document, quoting the position you have applied for in the subject line to the Hiring Team at [email protected]; Not later than 17th May 2024
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