Bachelor’s Degree in Business Administration, Retail Management, Commerce, or related field

8+ years’ experience in retail/supermarket management

Proven experience handling full branch/store operations independently

Strong leadership and people management skills

Good financial acumen and reporting ability

Excellent communication and problem-solving skills

Willingness to relocate to Uganda

Oversee complete day-to-day supermarket operations

Ensure smooth functioning of all departments (sales floor, warehouse, cashiering, fresh/food sections)

Maintain store standards, hygiene, and compliance with company policies

Drive sales growth and achieve monthly/annual revenue targets

Monitor KPIs, margins, shrinkage, and operational costs

Implement promotional activities and merchandising strategies to boost sales

Manage stock planning, ordering, and replenishment

Minimize stock losses, damages, and expiries

Ensure accurate stock counts and proper inventory records

Recruit, train, supervise, and motivate store staff

Prepare duty rosters and manage staff performance

Foster a positive and productive work environment

Ensure excellent customer experience and service standards

Handle escalated customer complaints professionally

Build strong customer relationships and local market presence

Manage daily cash handling, reconciliations, and reporting

Control expenses and ensure profitability of the branch

Submit timely operational and financial reports to management

Ensure adherence to company policies, SOPs, and local regulations

Maintain health, safety, and security standards