Requirements

• Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, Accounting, or a related field.
  
• At least 1 year of experience as a Night Auditor, Receptionist, Front Desk Agent, or in a similar hotel role.
  
• Experience using hotel Property Management Systems (PMS) is an added advantage.
  
• Basic accounting and bookkeeping knowledge.
  
• Strong computer skills, particularly in Microsoft Office.
  
• Excellent communication and interpersonal skills.
  

• Welcome and check in/check out guests during the night shift.
  
• Respond promptly and professionally to guest inquiries and requests.
  
• Perform end-of-day audits and reconcile all hotel transactions.
  
• Verify guest accounts, payments, and billing accuracy.
  
• Balance cash, credit card, and other payment transactions.
  
• Prepare and distribute daily financial and operational reports.
  
• Ensure the security and safety of guests, staff, and hotel property during the night shift.
  
• Handle reservations, room allocations, and guest requests.
  
• Coordinate with housekeeping and security to ensure smooth hotel operations.
  
• Report maintenance issues and any incidents occurring during the shift.
  
• Maintain accurate records and ensure compliance with hotel policies and procedures.