Minimum Qualifications

• Uganda Advanced Certificate of Education (UACE) or equivalent qualification.

• Minimum of two (2) years' experience in cleaning services, housekeeping, hospitality, aviation support services, or a related field.

• Knowledge of the proper use and handling of cleaning chemicals and equipment.

• Basic knowledge of airside safety procedures.

• General awareness of Airside Driving requirements and Dangerous Goods Regulations (DGR) will be an added advantage.

• Ability to work in shifts, including weekends and public holidays.

1 Aircraft Cabin Cleaning

• Clean and maintain aircraft cabins to the required company standards.

• Wipe down cabin surfaces including seats, tray tables, armrests, overhead bins, and other passenger touch points.

• Clean seat pockets and ensure they are free of litter and debris.

• Vacuum cabin floors, aisles, and seating areas.

• Collect and dispose of waste from the aircraft cabin.

2 Cabin Preparation

• Re-stock seat pockets with inflight magazines, safety cards, and promotional materials as required.

• Ensure aisles and passenger areas are clear and ready for boarding.

• Check cabin areas for cleanliness and presentation before aircraft departure.

3 Safety and Security

• Maintain a safe working environment at all times.

• Adhere to all airside safety procedures and company policies.

• Safeguard and report any valuable items or personal belongings left behind by passengers.

• Handle cleaning equipment and chemicals safely and in accordance with established procedures.

4 Customer Service

• Interact courteously and professionally with passengers, particularly during transit operations.

• Promote a positive image of Uganda Airlines through professional conduct and appearance.

• Support the delivery of an excellent customer experience through high standards of cleanliness and presentation.

5 Personal Conduct and Hygiene

• Maintain high standards of personal hygiene and grooming.

• Wear the prescribed uniform and personal protective equipment as required.

• Demonstrate professionalism, reliability, and accountability in the performance of duties.