Branch Coordinator

Required Qualifications and Work Experience:

• Degree in a relevant field.
  
• Knowledgeable about Small and Medium Enterprise Loans.
  
• Computer knowledge.
  
• Must possess leadership and supervisory skills.
  
• Excellent numerical and analytical skills.
  
• Excellent interpersonal and communication skills.
  

Responsibilities:

• Ensure that all staff under your supervision on a daily/weekly/monthly basis attain their assigned disbursement and collections targets.
  
• Analyse disbursement and collections reports and drive appropriate intervention for each individual under your supervision.
  
• To lead the branch team to ensure that all approved processes (loan origination, appraisal, approval and monitoring) are adhered to.
  
• To conduct field visits to clients, guarantors and relevant stakeholders in the branch area of coverage.
  
• To chair the loan committee, sit in the disbursement meeting and ensure all the loan documentation is in the file and the necessary lending processes are adhered to.
  
• To recruit, onboard, retain, train and coach new and existing staff at the branch on all processes to grow and maintain a good quality portfolio.
  
• Performance management; inform/engage, remediation plan and action, documentation and staff appraisal to ensure continuous performance improvement for all branch staff.