Branch Manager

Location

Contract Type

Academic Qualifications, Experience & Competence

Bachelor’s degree in any discipline.
4 years’ experience in Banking.
Must be result driven.
Ability to coordinate multiple priorities.
Should have good understanding of Branch Banking systems, process and business.
Excellent networking skills, with the ability to build rapport and consultatively engage with employees, managers etc.
Ability to think out of the box and drive change and innovation.
The ability to communicate clearly both verbally and in written form

Champion the implementation the bank’s business strategy at the branch.
Participate in developing annual branch budgets and targets in line with the Business department guidelines.
Develop and implement the branch business growth strategy and drive revenue and profitability of the branch.
Provide overall direction to the branch staff by identifying new opportunities and implementation
Implement service standards, monitor service delivery and control of general branch operations and manage operational costs in line with the approved branch budget, the bank policies and the service level agreements
Responsible for relationship management with clients and potential clients to enhance acquisition, retention and growth.
Undertake local market research in terms of competition, customer trends and new developments.
Drive continuous provision of high quality and timely customer experience to promote a sales & service culture within the Branch.
Initiate, analyze credit request and approve credit facilities within delegated limits in line with the credit policy.
Monitor closely the performance of credit portfolio and non-performing accounts and facilities

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