Business Banker

• Provide a pro-active business banking sales and service management function that will retain and

grow a portfolio of SME customers by identifying and implementing value-added and specialized

financial product solutions from a range of standard and/or customized offering.

Key Result Areas:

• The Business Banker will ensure adherence to the service standards and provide excellent customer

service.

• Receive and verify customer documents for account opening, loan facilities, account amendments

and any other customer instruction.

• Acquire new business relationships and accounts while growing the portfolio balance sheet as per set

targets

• Manage credit and operational risk in account opening and loan processing

• Manage the loan portfolio through active participation in branch Credit Committee meetings, monitor/

manage pre-Non-Performing Loans (NPLs) and fully recover bank funds.

• Develop and execute an operational plan to support the branch and the Bank’s overall business

strategies while delivering targeted achievements on business and institutional client growth, fees/

commission, and interest income.

• Ensure the provision of adequate and efficient relationship management to business and institutional

clients, in terms of quick transaction turnaround and resolution of their queries/problems.

• Provide timely professional direction/advice on all business and institutional client matters within the

Branch/Bank.

Financial Responsibility:

Financials: Performance on the following variables.

• Transaction Disbursement Volumes

• New-to-Bank client acquisition

• Lending growth within targeted segments

• Liabilities growth within targeted segments

• Non-Interest Income (Fees and Commissions)

• Interest Income (on all business/institution-related lending disbursements): Yield and Margin

• Portfolio quality

Person Specification

• A Bachelor’s Degree in Business Studies or a related field from a recognized university

Skills & Experience:

• A minimum of two years’ sales experience in branch business banking.

• Good knowledge of the Business Banking value proposition.

• Knowledge of risk management and credit principles of banking.

• Understanding of financial statements.

• Strong numeracy skills.

• Business and financial advisory skills.

• Credit and Financial Analysis skills.