Banking + 2 more
Call Center Agent (Collections)
Description
A Bachelor's degree in any discipline from a recognized University
Previous Call Center, customer service, or collections experience (1+ years preferred)
Proficient in computer applications and software.
Fluent in at least one or more of the following languages: Runyakitara, Luganda, Swahili, Luo
Ability to work under pressure and handle difficult conversations with professionalism
Customer-focused with a patient and empathetic approach.
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