Collections Manager

The Collections Manager is charged with proactively managing collections on the Pre-NPL and NPL exposures of Equity Bank Uganda Limited in order to maximize collections, PAR and provisions within set parameters, and ensure full compliance with statutory regulations and guidelines as well as internal policies and procedures.

Qualifications & Experience

• Bachelor’s degree in economics, Statistics, Commerce, Business Administration or equivalent
  

• 5 years’ experience in a Financial Institution with at least 1 - 2 years’ experience in credit approval & structuring, credit administration and debt recovery.
  

• Achieve budget for collection from the defaulting customers and Portfolio at Risk (PAR rate) for the respective arrears stages and products within the set targets.
  

• Ensure full compliance with the Bank’s internal credit policy and procedures on recoveries.
  

• Supervise the team under them to ensure adherence and execution of personal activity work plans to achieve set targets.
  

• Manage the team performance including the regular engagements and reviews and submission of such reviews to line manager and HR.
  

• Manage and monitor external debt collection agencies’ performance to ensure adherence to guidelines, SLAs to maximize their productivity.