E!BA Field Operations Coordinator

Educate!, a fast-growing and award-winning social enterprise, is seeking an E!BA Field Operations Coordinator to join our team. The Coordinator plays a key role in ensuring the smooth execution of field activities by managing youth transport logistics, identifying and preparing suitable venues, coordinating with vendors, and supporting partnership engagement.

Who You Are:

• You have a Bachelor’s degree in Education, Business Administration, Social Sciences, Entrepreneurship, or a related field.
  
• With 3–5 years of professional experience in development work, start-ups, or social enterprises, you have worked in fast-paced environments where you’ve managed diverse teams and driven operational excellence.
  
• You bring at least three years of leadership experience, including team management, financial oversight, and program reporting.
  
• You are organized, results-driven, and skilled in using tools like Google Workspace and spreadsheets to plan, track, and report on operations effectively.
  

Youth Transport Coordination (20%)

• Collaborate with the Performance Metrics department to verify youth attendance in relation to transport reimbursement eligibility.
  
• Ensure youth payment details are accurate, updated and well-documented for timely processing.
  
• Receive, act, and document youth transport-related complaints to resolve issues efficiently.
  
• Collaborate with the Finance department to develop and maintain accurate youth payment sheets.
  

Venue search and vendor management (20%)

• Work with the Program management team to update and refine the minimum requirements for venues, sharing these with the leadership team.
  
• Coordinate venue discovery initiatives in all operational districts to identify potential locations for boot camps.
  
• Collaborate with the Admin department in identifying meal vendors who have the capacity to serve our programs.
  
• Lead orientation sessions for meals vendors, ensuring alignment on expectations, standards, and requirements for boot camps.
  
• Oversee and manage the performance of meal vendors during boot camps, ensuring timely service and quality.
  

Partnership Management (20%)

• Develop and lead a partnership management strategy that facilitates seamless execution of program activities.
  
• Work closely with the Field Operations Manager to organise and lead district launches prior to the start of any boot camp activities in operational districts.
  
• Build strong relationships with key stakeholders such as District Education Officers (DEOs), Resident District Commissioners (RDCs), and other local government officials to secure support and buy-in for Educate!'s programs.
  

Field Logistics & Materials coordination (40%)

• Collaborate with the Field Operations Officer to ensure timely delivery of all boot camp materials to the field.
  
• Collaborate with the Admin department and Program management teams to maintain an updated materials tracker that defines the units as per the scope of work and ensure PRFs (Purchase Requisition Forms) are submitted promptly.
  
• Collaborate with the Field Operations Officer and Admin department to address any discrepancies or variances in field materials.