Manager Mass Market

The Manager, Mass Market Partnerships focuses on developing and managing partnerships that integrate transaction-based social security onboarding and automated contributions.

Education Requirements:

• Bachelor’s degree in business administration, Marketing, Economics, or a related field.
  

• Master’s degree in finance, Economics, Business Administration, or related discipline is an added advantage
  

• Professional qualifications in project management, financial analysis, or business development (e.g., ACCA, CFA, FMVA) are preferred.
  

Work Experience

• Over 7 years’ experience in business development and partnership management, engaging mass market entities, financial institutions, and government bodies to drive membership growth and compliance.
  

• At least three (3) years of Managerial Experience
  

• Proven track record in transaction-based onboarding and digital payment adoption, integrating partners into social security contribution systems.
  

• Skilled in leading and mentoring teams, setting performance targets, and delivering above-target results through strategic engagement and operational oversight.
  

• Experienced in stakeholder management, policy advocacy, and performance monitoring using data-driven insights to optimise partnership outcomes.
  

Strategic Partnership Development:

• Identify potential mass market entities and develop tailored business cases that align with NSSF’s strategic objectives.
  

• Manage the full lifecycle of partnership development from initial contact to final agreement, ensuring each step adds value and aligns with NSSF's goals.
  

• Team Leadership and Oversight:
  

• Oversee the daily operations of team members dedicated to partnership development and integration.
  

• Provide mentorship, set performance goals, and evaluate team performance to ensure high productivity and effectiveness.
  

Integration and Implementation:

• Ensure that all partnership integrations comply with legal standards and NSSF policies, coordinating with the legal team as necessary.
  

Performance Monitoring and Enhancement:

• Monitor and assess the effectiveness of partnerships through key performance indicators and regular reporting.
  

• Adjust strategies as needed to enhance partnership outcomes and meet NSSF’s growth targets.
  

Stakeholder Management and Engagement:

• Build and maintain strong relationships with both new and existing partners.
  

• Act as a liaison between mass market entities and NSSF, ensuring clear communication and mutual understanding of each partnership's scope and objectives.
  

• Represent the department at external meetings and conferences.
  

• Conduct presentations and training sessions for staff and external stakeholders on partnership management and business development practices.