Program Documentation Officer

Job details

Contract Type

Description
The role shall develop patient profiles for the Hope & Healing Project based on
specified criteria. He/she shall work closely with the PMO team and Corporate
Communications Office in Hope and Healing Program activities that contribute to
increased CoRSU donor compliance, brand awareness, and publicity. It is intended to
improve market share, maintain a good public image, and develop and maintain
brand consistency. The position holder shall be responsible for Hope and Healing
Program-related communication and support to other program activities when
required


Required Qualifications, Experience, and Key Competencies and Skills
-Bachelor’s degree in Business development, social sciences, Marketing,

communication, and related fields. The course requires technical skills in

Photojournalism, Photography, Marketing, or a related degree, or an equivalent

amount of related experience.

-Recognized training in proposal writing, Advocacy, leadership, and community work is

an added advantage
-Minimum of 3 years’ while engaging with donors on report compilation, storytelling,
donor communication, beneficiary profiling and engagement.


Responsibilities
Functional Outputs/Activities per key performance area:
• Document (compile and develop) Hope and Healing program reports, stories,

and action plans.

• Collect and store electronic photos/pictures and stories of patients.

• Develop an accessible catalogue of stories and Photographs; update the

archive of photographs for reports, publications, etc.

• Patient profile drafts and summary donor-specific reports prepared.

• Take and process electronic photos/pictures of patients (photo classification,

especially children) scheduled for surgery for donor-specific reports and

fundraising.

• Coordinate assigned Hope and Healing program tasks as per the required

workplan• Compile articles, interviews, and features about CoRSU and Hope and Healing.
• Support the compilation of the Annual Report and Newsletters and

organization of public events.

• Contributes to regular updating and disseminating of the CoRSU Hope and

Healing Program portfolio, as well as CoRSU Website information updates.

• Provide relevant info for the print media/Donors’ websites and Grant adverts,

and communicate to the immediate supervisor whenever the PMO is

processing grant applications.

• Provide the Programs Management team with the required human-interesting

stories and photographs for publication, fundraising, and new grant

applications.

• Support the Programs team in compiling and sending out information packs to

potential donors and supporters as requested.

Stakeholder Management

• Stakeholder engagements to promote best program practices and improve

patient experience at CoRSU.

• Support the Program Manager in relationship management with project

beneficiariesFinancial Management.
• Effective utilization of resources allocated by the Hope and Healing Program

• Continuously identify areas for improved efficiency.

Risk Management

Perform risk assessments for strategies prior to implementation and develop a

mitigation plan to manage the risks.

Compliance

• Ensure CoRSU Program policies, Donor guidelines, and regulatory compliance

in execution of activities.

• Maintaining adherence to CoRSU guidelines and protocols, including patient

confidentiality.

• Ensure CoRSU Corporate Communications policies and regulatory compliance

in the execution of activities.

• Adherence to all CoRSU Policies and Procedures


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