Recoveries Manager

The Recoveries Manager is charged with proactively managing the written off book of Equity Bank Uganda Limited in order to maximize recoveries and ensure full compliance with statutory regulations and guidelines as well as internal policies and procedures to minimize losses and maximize revenue for the Bank

Qualifications & Experience

• A bachelor’s degree in business related course from a reputable University OR similar qualifications in credit related fields.
  

• 5 years’ experience in a Financial Institution with at least 1 - 2 years’ experience in credit approval & structuring, credit administration and debt recovery.
  

• Responsible for achievement of the set recovery/collection targets for the recovery section.
  

• Ensure efficient customer service delivery by attending to customer queries/complaints with utmost care/service, review repayment problems and recommend way forward.
  

• Provide accurate and timely reports to the management and other stake holders highlighting portfolio performance /movement and high risk loan accounts with recommendations for execution
  

• Follow up and recommend non-performing credit facilities to External debt collectors for recovery
  

• Ensure that all credit files for cases in watch list and nonperforming category are updated in time with recovery correspondences from /to clients and are well maintained as per the Bank’s credit policy and procedures.