Regional Supervisor Agent Recruitment

• Bachelor’s in commerce, Business Administration, Public Administration, Social Sciences, Marketing & other related fields.
  

• A minimum of three 3 years’ experience in a banking/Telecom environment with hands on in Client relationship Management or Agent Network Management
  

Agent and Merchant Recruitment At regional level:

• Develop and implement recruitment strategies to grow the network of agents and merchants.
  

• Identify potential agents and merchants through market research, networking, and direct outreach.
  

• Manage recruitment campaigns and activities, including attending trade shows, conferences, and industry events.
  

• Negotiate terms and agreements with agents and merchants.
  

Relationship Management:

• Build and maintain strong relationships with agents and merchants to ensure retention and satisfaction within the region.
  

• Act as the main point of contact for agents and merchants, resolving any issues and addressing concerns in a timely manner within the region.
  

Onboarding and Training agents and merchants within the region:

• Oversee the onboarding process for new agents and merchants within his region, ensuring all documentation contracts and training are completed.
  

Performance Monitoring and Reporting:

• Track and evaluate the performance of agents and merchants, identifying areas for improvement or development.
  

Market Research and Analysis:

• Conduct market research to identify emerging trends, opportunities, and competitor activities.
  

• Adjust recruitment strategies based on market analysis and business objectives.