Station Attendant

• Has a minimum of a diploma or equivalent from a recognized institution.

• Possess customer service skills and value the representation of the voice of the customer.

• Experience in the use of technology - smartphone and web-based applications.

• Demonstrates sound judgment, and excellent analytical, interpersonal, communication, presentation, and reporting skills..

• Is honest, trustworthy, and possesses a high degree of personal integrity and professionalism.

• Ability to work flexible hours, including weekends, evenings, and public holidays

• Ability to lift at least 25 kilograms.

• Ability to work in a fast-paced environment.

• Fluent in English, Luganda, and other local languages.

• Has a minimum of a diploma or equivalent from a recognized institution.

• Possess customer service skills and value the representation of the voice of the customer.

• Experience in the use of technology - smartphone and web-based applications.

• Demonstrates sound judgment, and excellent analytical, interpersonal, communication, presentation, and reporting skills..

• Is honest, trustworthy, and possesses a high degree of personal integrity and professionalism.

• Ability to work flexible hours, including weekends, evenings, and public holidays

• Ability to lift at least 25 kilograms.

• Ability to work in a fast-paced environment.

• Fluent in English, Luganda, and other local languages.

Customer Service:

• Swap (receive, store, and issue) batteries in the station via the Zembo Hub app. You will be the single point of contact for all inventory and equipment at the station.

• Respond to and offer appropriate guidance to all customers (existing, walk-in and

• prospective customers), ensuring they receive first-class support and assistance in swapping their depleted batteries with fully charged ones.

• Respond to customer inquiries and resolve any issues or concerns.

Station Management:

• Ensure the station is always presentable - valid trading licenses, station cleanliness, floor arrangement, product handling

Reporting:

• Complete reports for start and end of shift, weekly, and monthly reports, and also report on System failures, repairs, security issues, etc.

Asset Management:

• Safeguard company assets to avoid losses and damage and ensure risk aversion in running the station facilities.

Professional Image

• Maintain a professional and friendly demeanor at all times.