Supervisor - Community Banking

Minimum educational and technical competence requirements:

• At least a university degree in a business-related field such as Business Administration, Commerce, Accounting, Finance, Economics, Social Sciences etc.
  
• Good at Product development and Management
  
• Strong as data analytics and MIS.
  
• Minimum of 4 years’ experience in banking, with at least 2 years’ experience managing or supervising a portfolio of community financial institutions such as SACCOs, MFIs, VSLAs, CBOs, or Investment Clubs.
  

Business Growth and Portfolio Development

• Drive growth in deposits, loans, and transactional volumes within the Community Banking segment.
  
• Identify, onboard, and develop strong banking relationships with registered SACCOs, MFIs, VSLAs, CBOs, and Investment Clubs.
  
• Support branches to actively acquire and grow community-based institutional clients.
  

Portfolio Supervision and Relationship Management

• Supervise and coordinate Community Banking activities across branches to ensure consistent portfolio growth and service delivery.
  
• Build and maintain strong relationships with leadership of community financial institutions.
  
• Provide advisory support to community groups on appropriate financial solutions offered by the Bank.
  

Credit Risk and Portfolio Quality Management

• Monitor the performance and quality of the Community Banking credit portfolio.
  
• Work closely with branches to proactively manage portfolio at risk and delinquent facilities.
  
• Participate in portfolio review and delinquency management meetings to recommend appropriate corrective actions.
  

Deposit Mobilization

• Lead initiatives to mobilize sustainable deposits from community financial institutions and organized groups.
  
• Support branches in structuring deposit solutions tailored to the needs of community organizations.
  
• Track and report deposit growth performance within the Community Banking segment.
  

Market Intelligence and Sector Development

• Monitor developments within the community finance ecosystem including SACCOs, MFIs, and other financial cooperatives.
  
• Conduct market analysis and identify emerging opportunities within the sector.
  
• Provide insights to management on trends, risks, and opportunities affecting community financial institutions.
  

Capacity Building and Stakeholder Engagement

• Provide training and technical support to branch teams on managing Community Banking relationships.
  
• Support financial literacy and outreach initiatives aimed at strengthening community financial institutions.
  
• Represent the Bank in community engagement forums and sector platforms.
  

Performance Monitoring and Reporting

• Prepare and submit weekly and monthly portfolio performance reports covering growth, quality, and revenue contribution.
  
• Monitor key portfolio indicators and escalate emerging risks or performance gaps.
  
• Provide regular updates to management on Community Banking performance and initiatives.
  
• Perform any other duties as may be assigned from time to time.