Vendor And Contract Management Position- IT Operations And Infrastructure Department

• A First or Upper Second-Class degree in Computer Science, Information Systems,

Business Administration, Commerce, Accounting, Finance, or Business Computing.

• A master’s degree in supply chain management, Procurement, Finance, Technology,

Leadership, or Business Administration is an added advantage.

• Professional certifications in IT Service Management (ITIL), Project Management

(PRINCE2, PMP), Accounting, or Procurement.

Work Experience:

• At least five (5) years of relevant working experience in vendor and contract

management, with hands-on experience in accounting, procurement, and budgeting.

• Experience with Enterprise Resource Planning (ERP) e.g., SAP, Oracle E-Business

Suite, or Microsoft Dynamics is an added advantage.

. Age:

structures to optimize vendor relationships and performance

• Create and maintain comprehensive vendor management plans, including risk

assessments, performance metrics, and contract compliance monitoring

• Lead contract negotiations with IT vendors to secure favorable terms, ensuring

alignment with business requirements and value for money

• Develop and maintain strategic relationships with key IT vendors and service providers

• Prepare annual IT Capital Budget, including IT projects, computer equipment, and

software, aligning budgets with the Bank's strategic initiatives

• Compile and submit the annual Procurement Plan to the Procurement Department,

detailing all items planned for procurement in the financial year

• Manage the allocation, utilization, and oversight of program funding ensuring

accountability and compliance with financial policies

• Monitor vendor compliance with Service Level Agreements (SLAs) and implement

performance improvement plans when necessary

• Develop and maintain a comprehensive vendor risk management program, including

assessment, monitoring, and mitigation strategies

• Develop and implement vendor performance metrics and KPIs to track and improve

service delivery

• Initiate requests for renewal of contracts for IT services, ensuring timely renewals before

TORs/Specifications and the Procurement Plan

• Initiate payments for IT goods and services once payment terms are met as per

contracts

• Escalate service and support issues to vendors for resolution, ensuring timely and

effective issue resolution

• Submit accurate and timely management reports, including vendor manager reports,

procurement plan status reports, and budget performance reports

• Act as a liaison between the IT Operations Department and the Procurement

Department to manage IT procurements and external vendors effectively

• Maintain a catalogue of vendor IDs for quick retrieval and ensure accurate

documentation of all vendor interactions and transactions