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Public Information Officer, P4

United Nations
Nairobi, Kenya

Salary rangeConfidential | Contract type: Fixed term

You have 21 days left to apply for this job.

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Job Summary

Org. Setting and ReportingThis position is based in Nairobi, and is located in the Media and Public Positioning Section, External Outreach Service (EOS) of the Office of the High Commissioner for Human Rights (OHCHR), Geneva. The incumbent will be under the supervision of the Chief of Section.
Work ExperienceA minimum of seven years of progressively responsible experience in communications, journalism, public information, media relations or related area is required.Experience drafting public information materials (e.g. news articles, opinion pieces, feature stories, press releases, etc.) is required.Media experience is required.Experience at the international level is desirable.Experience in the area of human rights is desirable.Experience in the region of responsibility is desirable.
LanguagesEnglish and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English (both oral and written) is required. Knowledge of another UN official language is desirable.


  • Within delegated authority, the Human Rights Officer will be responsible for the following duties:
  • In coordination with offices throughout the region and with Headquarters, takes the lead as regional spokesperson/principal liaison, representing the Office in TV, radio and print interviews with local media in countries throughout the region as well as with international media based in the region and elsewhere.
  • Manages and undertakes other activities to promote media coverage (e.g. press conferences including involving senior officials, press releases, speeches, Q&As, talking points, interviews, press seminars and other special activities) of priority issues and/or major events in the region, initiates and leads pro-active media outreach efforts, proposes and arranges press conferences/media coverage and disseminates materials, in close coordination and consultation with the Media Section on approaches/story angles, understanding OHCHR’s achievements and objectives.
  • Develops strategic partnerships and sustains professional relationships with journalists and other key external constituencies.
  • Identifies the need for, and manages the production of specific types (e.g. print, broadcast, digital, etc.) of communications products and content (e.g. feature articles, human-interest stories, social media content and posts, booklets, brochures, backgrounders, audio-visual materials, etc.).
  • Strategizes appropriate medium and target audience, conducts research, prepares production plans, writes, drafts complex materials and revises drafts produced by associate/assistant public information officers, obtains clearances and finalizes texts, edits copy, and coordinates design approval and printing procedures, and ensures distribution through the web, social media and other digital platforms. Ensures that the publications conform to the Organization’s information policy and procedures, and accuracy.
  • Assesses needs and opportunities, develops, and implements complex strategies for media relations and communications, web and digital media, for a region or a major programme area, including social media, audio-visual production, etc. Encourages the use of more effective techniques. Conducts or manages media training for senior staff and other public information officers in the region. Manages, coordinates and supports communications campaigns in close coordination with the Communications Section and in support of OHCHR priorities.
  • Builds and maintains effective working relationships and communication channels with representatives of United Nations departments, funds and agencies in the country and/or region to develop ways to implement communications campaigns system-wide, to address specific regional or country-based human rights issues and to incorporate the campaign message and themes into all relevant events and products.
  • Maintains social media platforms and uses digital technologies to disseminate and promote outreach activities. Stays abreast of latest digital technologies to enhance advocacy.
  • Evaluates and reports on media and social media trends and issues in the country and/or region, monitors media statistics, social media and web usage, and adapts content, editorial and outreach priorities accordingly.
  • Analyses, evaluates and reports on the impact of coverage, undertakes appropriate follow-up actions, and provides advice and expertise to senior management on appropriate action/responses, methods and approaches.
  • Anticipates and resolves communications/public relations issues/problems.
  • Keeps the Office website updated on a regular basis, proactively resolves technical issues, and ensures overall brand coordination with the Web team at Headquarters.
  • Identifies, establishes, influences and fosters partnerships and collaboration with regional or local media outlets, personalities and celebrities, academia, influencers, etc. to support the Office’s communications activities.
  • Supervises more junior staff and interns.
  • Performs other related duties as required.

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 7 years
Required languages: English (Spoken: fluent | Written: fluent)
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