1-2 experience in collections or a related field
Some proficiency in CRM system e.g Hubspot, Zoho, Hudo, Microsoft Office, is an added advantage
Must have a laptop
Having a motorbike with an active drivers license is an added advantage

Requirements

1-2 experience in collections or a related field
Some proficiency in CRM system e.g Hubspot, Zoho, Hudo, Microsoft Office, is an added advantage
Must have a laptop
Having a motorbike with an active drivers license is an added advantage

Contacting debtors: Initiate contact with debtors through various channels to discuss outstanding debts and establish repayment arrangements.
Negotiating payment plans: Engage in negotiations with debtors to agree on suitable payment plans, taking into consideration their financial circumstances and our company's guidelines.
Documentation and updates: Maintain accurate and detailed records of all communications and payment agreements with debtors in our database, ensuring timely updates and documentation of progress.
Achieving targets: Meet or exceed assigned collection targets and objectives, demonstrating strong motivation and determination to maximize commission earnings.
Providing exceptional service: Deliver a high level of customer service, ensuring debtors feel respected and supported throughout the collections process.

Entry and Basic-level Accounting, finance, banking, insurance jobs in Nairobi, Kenya

Collections Agent (Rider)