Education

• KCSE Mean Grade B and above
  
• Diploma or Degree in Finance, Business Management, or Business Administration.
  
• CPA II or equivalent qualification (ACCA, CIMA) is an added advantage.
  

Experience

• Minimum 3 years of experience in credit control, receivables, or debt recovery in a fast-paced environment.
  
• Proven experience in credit risk assessment, debt collection, and account reconciliation.
  
• Proficiency in QuickBooks and Microsoft Office Suite.
  

Skills & Competencies

• Strong analytical and negotiation skills.
  
• Excellent communication and client relationship management.
  
• High accuracy and attention to detail.
  
• Good understanding of credit risk, reconciliations, and reporting.
  
• Proficiency in Excel, QuickBooks, and ERP systems.
  
• Ability to work under pressure and meet deadlines.
  
• High professional integrity and confidentiality.
  

• Develop and implement improved credit control processes and strategies.
  
• Analyze debtor performance and recommend account suspensions or recovery actions.
  
• Coordinate with Sales and Customer Service to resolve client disputes quickly.
  
• Support automation of credit dashboards and monitoring tools.
  
• Contribute to policy reviews on credit terms and customer classifications.
  
• Train and mentor Debt Collection Officers.