The Person

For the above position, the successful applicant should have the following: -

• A Bachelor’s Degree from a recognized institution.
  

• Cash Management Training is required.
  

• A minimum of 8 years General Banking experience with at least 2 years at as Branch Manager.
  

• Should have at least 6 months experience in Branch Operations: Cash, Clearing, Accounts & Administration.
  

At least 4 years’ experience in the following roles:of high-performingthe

• Personal/Business/Retail Banking or Sales Manager.
  

• Credit Management.
  

• Customer Service / Relationship Management.
  

• Achieve profitability targets through revenue maximisation and prudent cost management.
  

• Grow and monitor branch’s liability and asset portfolios to achieve business targets.
  

• Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling.
  

• Overall management of the branch through efficient utilization of resources.
  

• Delivery of excellent customer service through maintenance of high service standards.
  

• Ensure compliance to Enterprise-Wide Risk Management Framework.
  

• Motivate, coach, and develop a high performing team.
  

• Champion digital migration in the branch.