Customer Service Representative – Chat Support

💰 Salary & Allowances:

• KES 40,000 base salary
  
• KES 10,500 transportation allowance
  

📅 Start Dates:

• Inktel NHO Start: April 24
  
• Training Start: April 27 (fixed date – non‑negotiable)
  

🕒 Schedule:

• 7 days per week, between 6:00 AM – 7:00 PM (PST)
  
• Flexibility required for weekends and evening shifts
  

Role Overview

Driven by our passion for people, we are seeking Customer Service Representatives to provide client support via chat. In this role, you will assist customers with inquiries, troubleshooting, and general support while delivering a professional and positive customer experience.

Your strong communication skills, positive attitude, and commitment to excellent service will contribute to building long‑term relationships with customers.

Non‑Negotiable Requirements

• English Level: C1 (tested and verified).
  

• Minimum 1 year of customer service experience
  

  (contact center preferred; retail or hospitality accepted).
  

• Ability to work in a high‑volume, fast‑paced environment.
  
• Strong communication, problem‑solving, and multitasking skills.
  
• Flexible availability, including weekends and extended shifts.