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Business, strategic management jobs in Kaloleni, Kenya
2 jobs found
Kenya Broadcasting Corporation- KBC
Industrial Attachment - Digital Strategy & Innovation ( Mombasa)
Closed for applications
Kenya Broadcasting Corporation- KBC
Industrial Attachment - Corporate Strategy & Research ( Mombasa)
Closed for applications
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Ideon Limited, Kenya Broadcasting Corporation- KBC, NTT Limited, Schlumberger Limited (SLB), ScofieldProfession
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Industry (Business, strategic management)
Seniority (Business, strategic management)
© Fuzu Ltd
NTT Limited
Computers + 1 more
Description
Academic Qualifications and Certifications:
- Bachelor's degree or equivalent in business or a sales related field.
- Relevant vendor certifications would be advantageous
Required experience:
- Entry level experience (1-2 years) working as part of a sales team in a fast-paced environment.
- Entry level experience in a sales environment and/or customer service /technical support role.
- Contact centre experience in an IT environment preferably in telco/connectivity
- Entry level experience in the IT or professional services industry with a focus on business development and/or sales.
- Relevant experience gained in an inside sales / tele sales environment is advantageous.
- Some experience working with Salesforce.com contact platform.
- Some experience in marketing or advertising would be advantageous.
Key Responsibilities:
- Supports the Client Management team in managing and growing relationships to drive expansion and renewals across all solutions within assigned accounts in the foundational segment.
- Assists with minimizing churn and maximizing retention as well as learning how to uncover opportunities.
- Under supervision, assists with driving client satisfaction throughout the entire lifecycle of the clients’ buying process, by assisting with the commercial agreement for each client.
- Under direct guidance, engages with clients to address concerns and develops ability to provide recommends possible solutions that can be delivered by the organization.
- Develops the ability to generate demand by assisting with the identification of client current needs and engages clients through digital marketing channels.
- Learns how to build enduring relationships and develops an understanding of the client industry, business environment and strategy to identify current and future opportunities for the company.
- Effectively articulates how the company can add value through our services and solutions, with a focus on NTT product offerings.
- Under supervision, influences and works closely with vendors to achieve required results.
- Uses company's sales tools and methodology to effectively manage territory, accounts, opportunities, pipelines and forecast.
- Develops open and effective channels of communication in with each client within the assigned account.
- Assists with revenue growth by inspiring clients to procure additional services.
- Becomes the reliable point of contact for clients that is required to establish a strong business relationship.
- Aims to achieve performance targets and exploit opportunities, whilst displaying notable client service orientation.
- Works under supervision to implement and/or align governance and compliance policies in own practice area to identify and manage risk exposure liability.
- Learns how to monitor and control financial governance and compliance to ensure the effective management of financial cost.
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