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Flex Money Transfer Limited
Systems Administrator
Nairobi
• Kenya
Closed for applicationsOnly on Fuzu
Profession (Banking, microfinance, insurance, Mid-level)
Accounting, finance, banking, insurance,Administrative, clerical,Business, strategic management,Customer support, client care,Engineering, architecture,Human resources,Information technology, software development, data,Legal,Medical, health,Project, program management,Sales, marketing, promotion,Skilled, manual labor,Sports, beauty, wellbeing,
Industry (Information technology, software development, data, Mid-level)
Agriculture, fishing, forestry,Banking, microfinance, insurance,Computers, software development and services,Education, academic,Energy, utilities, environment,Finance & FinTech,Financial Services,Health care, medical,Manufacturing,Non-profit, social work,Outsourcing, leasing,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Telecommunications,Transportation, logistics, storage,
Seniority (Information technology, software development, data, Banking, microfinance, insurance)
© Fuzu Ltd
NCBA
Banking + 2 more
Description
Job Specifications
- A Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of three (3) years of hands-on experience in the installation, configuration, support, and troubleshooting of CMS applications across all layers. Preference will be given to candidates with experience in PRIME and ONLINE systems.
- Experience supporting core banking systems, particularly T24, is an added advantage.
- Demonstrated expertise in supporting banking channels such as mobile banking, internet banking, and ATMs.
- Proficient in SQL scripting.
- Strong background in systems analysis, design, implementation, and support.
- Working knowledge of PCI-DSS and other card industry security standards.
- Solid understanding of banking operations, business unit processes, and business impact analysis.
- Proficient in operating systems, especially Linux, UNIX, and Microsoft platforms.
- Familiarity with Host Security Modules (HSMs).
Responsibilities
Application Development – 30%
- Provide second and third level technical and application support for ATM and card product systems.
- Facilitate performance tuning, application upgrades, documentation, and system optimization to ensure excellent user experience and customer service.
Incident / Problem Management – 40%
- Resolve service interruptions promptly and effectively in accordance with defined SLAs.
- Ensure 24-hour on-call support for the ATM network and central systems, and implement remedial actions to maintain service levels.
Change Management – 10%
- Collaborate with EPM, system vendors, TSYS, Tieto, VISA, MasterCard, EFT Corp, NCR, etc., for escalations, system upgrades, and change requests to meet regulatory requirements.
IT Governance and Security – 10%
- Ensure key system configurations generate and maintain audit trails for changes in sensitive databases.
Business Continuity Management – 10%
- Identify areas lacking disaster recovery (DR), collaborate with IT Infrastructure and Core Systems Manager to implement mitigation strategies, and document DR procedures.
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