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Posted: 9 Nov 2026

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© Fuzu Ltd
Non-profit + 1 more
The IT Assistant provides day-to-day ICT support, system administration and telecommunications management to the Kenya Country Office, including the Coordination Office and the Base Offices. The role of administers in-house and Enterprises information system platforms ensures Action Against Hunger ICT standards are adhered to as stipulated in ICT global policies, improves the efficiency of ICT resource use, trains users, manages IT resources and maintains the equipment list.
Purpose: Ensure the most effective use of IT and telecommunication resources, in line with Action Against Hunger standards, procedures and security rules; provide operational IT support and promote high standards of integrity and accountability in the use of organizational resources.
Engagement: Offer technical assistance to the Kenya Country Office, including the Coordination and Base Offices; on a need basis, provide technical support during engagement with external stakeholders such as partners and service providers and maintain a technical line relationship with the Regional Office ICT team for ICT advisory and support.
Delivery: Helpdesk tickets resolved and closed on time; networks, telecommunication systems and information platforms working reliably across the bases; workstations compliant with ICT standards, antivirus and back-up policies; an accurate ICT equipment list reconciled with the master equipment list; and timely monthly ICT and equipment reports.
Required Qualifications
X. Required Skills & Experience
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