Customer support, client care jobs in Ongata Rongai, Kenya

1 jobs found

Mini Group

Order Processing Clerk

Nairobi

Kenya

BBROOD Kenya

Barista

Nairobi

Kenya

Closed for applications
BBROOD Kenya

Cashier

Nairobi

Kenya

Closed for applications
Kenya Wine Agencies Ltd.

Customer Service Representative - Temp

Nairobi

Kenya

Closed for applications
Kenya Wine Agencies Ltd.

Customer Service & Logistics Intern

Nairobi

Kenya

Closed for applications
Kenafric Industries Limited

Customer Support & Engagement Officer

Nairobi

Kenya

Closed for applications
Kenafric Industries Limited

Customer Support & Engagement Officer

Nairobi

Kenya

Closed for applications

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Moko Home + Living

Customer Experience Officer

Nairobi

Kenya

Closed for applications

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Jobs in Nairobi, Jobs in Ongata Rongai

Country / Region

Seniority (Customer support, client care, Manufacturing)

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Mini Group

Manufacturing

Order Processing Clerk

Job details

Contract Type

Description

Qualifications & Experience

  • Diploma in Supply Chain Management or related field; minimum 3 years’ experience in order processing/invoicing; ERP experience.


Responsibilities

Order Processing

  • Receive, review, and validate customer LPOs/returns for accuracy and completeness; enter approved LPOs into the ERP system as sales orders; ensure correct pricing, item codes, quantities, customer details, and tax codes; escalate discrepancies; strictly follow FIFO and SEFO (Short Expiry First Out).

Delivery Documentation

  • Generate delivery notes from the ERP system for approved orders; coordinate with warehouse and logistics teams to support timely order fulfilment; ensure documents are accurate, complete, and properly authorized.

Invoicing & Billing

  • Generate customer invoices from delivery notes/sales orders; ensure invoices comply with applicable tax laws, company policies, and customer requirements; issue invoices and maintain records for follow-up and reconciliation.

ERP Data Integrity & Controls

  • Maintain high data accuracy for inventory, sales, and financial reporting; adhere to ERP controls and approval workflows; assist in correcting transactional errors as guided by management.

Records, Reporting & Stock Take

  • Maintain proper filing of LPOs, delivery notes, and invoices (electronic and physical); generate routine reports on orders, deliveries, and invoicing; support audits and management reviews; participate fully in stock take exercises; perform any other assigned duties.


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