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Profession (Energy, utilities, environment, Entry and Basic-level)
Industry (Entry and Basic-level)
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Seniority (Energy, utilities, environment)
© Fuzu Ltd
M-Gas
Energy + 2 more
Description
Key Competencies:
- Strong sales and negotiation skills
- Good communication and interpersonal skills
- Customer-focused mindset
- Self-driven and target-oriented
- Basic data reporting and accountability
Experience:
- Minimum 1 year experience in field sales ,field operations, or customer-facing roles
Education:
- Diploma, Certificate, or relevant post-secondary training in business, sales, or related fields
Responsibilities
Customer Acquisition & Sales
- Generate leads through field activities, referrals, and activations
- Convert leads into paying customers
- Achieve daily, weekly, and monthly sales and installation targets
- Ensure accurate customer information is captured during onboarding.
Customer Retention & Post-Installation Performance
- Facilitate successful customer installations
- Educate customers on product usage and benefits
- Ensure customers meet defined quality and consumption thresholds.
- Conduct post-installation follow-ups
- Identify and escalate customer issues early
- Support efforts to reduce early churn
Route-to-Market Execution
- Cover assigned routes and territories effectively
- Identify new sales opportunities within the territory
- Participate in market activations and campaigns
- Ensure effective product visibility, presence, and customer engagement in the field.
Sales Discipline, Quality & Compliance
- Ensure all sales activities comply with company policies, ethical standards, and code of conduct.
- Drive a strong culture of quality sales, ethical customer acquisition, and accurate customer information.
- Proactively identify and escalate fraud risks or unethical sales practices.
- Ensure adherence to HSSE requirements during all sales activities in the field.
Reporting & Performance Tracking
- Submit daily and weekly sales reports including:
- Customer visits
- Leads generated
- Sales made
- Installations completed
- Customer follow-up outcomes
- Track personal performance against targets and discuss improvements with the Team Leader.
Collaboration & Market Feedback
- Work closely with Team Lead Growth for guidance and support
- Share market insights, customer feedback, and competitor activity
- Coordinate with operations and customer care for issue resolution
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