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Old Mutual
Internal Motor Assessor
Nairobi
• Kenya
Closed for applications
Companies hiring now
Old MutualProfession (Banking, microfinance, insurance, Mid-level)
Accounting, finance, banking, insurance,Administrative, clerical,Business, strategic management,Customer support, client care,Engineering, architecture,Information technology, software development, data,Legal,Medical, health,Project, program management,Sales, marketing, promotion,Skilled, manual labor,Sports, beauty, wellbeing,
Industry (Engineering, architecture, Mid-level)
Seniority (Engineering, architecture, Banking, microfinance, insurance)
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Old Mutual
Banking + 2 more
Description
SKILLS, KNOWLEDGE & COMPETENCIES
Competences
- Assertiveness and Self-drive
- Good interpersonal skills
- Good communication and negotiation skills
- Speed and Accuracy
- Ability to work in a team
- Ability to work under pressure and manage time effectively
- Strong Analytical skills
- Ready to work odd hours
- Excellent Computer skills
3. QUALIFICATIONS & EXPERIENCE
- Diploma in Mechanical/Automotive Engineering
- COP qualifications
- At least 3 years working experience in a similar role
Responsibilities
- Assessment of motor vehicles to ascertain the damages before obtaining the repair quotation
- Verify all motor assessment reports from external assessors before repair authority is given and determine the correctness of the pre- accident values
- Carry out re- inspections on repaired motor vehicles
- Provide technical guidance when called upon on various reasonable options to settle motor claims
- Continuous service provider management by constant appraisals
- Provide reports on customer feedback, motor costs trends, service provider’s performance and motor vehicle market trends.
- Procure parts for garages through bidding.
- Constantly Review the list of rare model vehicles
- Resolve customer complaints and disputes on matters relating to repairs
- Ensure that the repair bids are sent to respective garages.
- Review all bids and award the repairs to the lowest bidder.
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