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General management, leadership jobs in Athi River, Kenya
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Platinum CreditProfession (Banking, microfinance, insurance)
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Industry (General management, leadership)
Seniority (General management, leadership, Banking, microfinance, insurance)
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Platinum Credit
Banking + 2 more
Description
JOB PURPOSE
This jobholder will be responsible for ensuring efficient performance of the assigned Product with effective supervision of the sales team activities while maintaining strong business relationships with the client. Also assists the Branch Managers in hiring and training the sales team.
RESPONSIBILITIES OF THE JOB
Detailed description of the tasks performed by the job holder
- Recruit new sales reps continuously through a recruitment strategy to achieve the set target of sales representatives.
- Train new sales reps and conduct continuous product reviews to enhance product knowledge for the sales team to ensure that they are well equipped with the product knowledge and selling skills needed to deliver in their role.
- Supervise the sales reps on daily and weekly activity on agreed sales plans to ensure they are meeting the targets on both prospects and sales.
- Motivate, coach, and mentor the sales team by accompanying them to the field and activations to maintain a highly energized and vibrant team.
- Identify new market streams by getting the suitable quotes for activation while ensuring that conversions are made to justify returns on investment.
- Manage the attrition rate of the reps through proper and coordinated training to ensure that the desired targets of sales reps is achieved per branch.
- Monitor execution of action plans of the sales team and supervise daily and weekly sales
- Support marketing activities and integrate personal sales efforts with other organized marketing activities such as product launches, promotions, advertising, exhibitions, and telemarketing.
- Carry out regular appraisals of the team in line with the company's set performance standards and schedules.
- Monitor and report on market and competitor activities and provide relevant reports and information to inform decisions.
KNOWLEDGE, SKILLS AND EXPERIENCE
- Minimum level of academic and professional qualification required to perform effectively in the role: Diploma in sales, marketing, or a related field from a recognized institution.
- Minimum level of experience required to perform effectively in the role: Three (3) years of working experience in sales in the micro lending sector.
WORKING RELATIONSHIPS
Internal:
- Branch Managers
- Customer Service Team
- Collections Team
- Sales support
External:
- Clients
- Service providers
COMPETENCIES
Technical Competencies:
- Good judgment and decision-making capacity.
- Market Intelligence skills
- Good judgment and decision-making ability
- Good analytical skills
- Report writing skills
Behavioral Competencies:
- Leadership skills
- Communication skills
- High integrity
- Team player
- Excellent customer service.
- Negotiation skills
- Problem-solving skills
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