Qualifications and Experience Required:

• Bachelor’s degree in Business or I.T.
  
• Project Management and agile working methodology.
  
• Strong understanding of field sales, sales operations, and commercial analytics, with hands-on experience working in a data-driven or analytics environment.
  
• Proficient in data manipulation and visualization tools, including SQL, advanced Excel, Power BI, and Tableau.
  
• High attention to detail with the ability to manage complex systems and datasets accurately.
  
• Excellent interpersonal and stakeholder management skills, with a proven ability to influence across functions and levels.
  

EDGE 365 DMS & TRAX Product Owner

• Partner with distributors and markets on system setup, optimization, and ongoing readiness activities.
  
• Operate within an agile project framework, managing day-to-day sprint activities to ensure on-time, in-full delivery on system updates or changes.
  
• Own adoption, performance, and stability of EDGE 365 DMS and TRAX, including deployment, troubleshooting, and end-to-end system functionality.
  
• Track, report, and drive local and global KPIs to deliver measurable, assignable business outcomes aligned to Internal Business Objectives (IBOs).
  
• Collaborate with product owners, business analysts, and commercial data teams to define country requirements, convert them into user stories, and deliver continuous training and upskilling.
  

Commercial Performance Dashboards Data

• Own accountability for data accuracy and correct mapping to user profiles across the platform.
  
• Ensure timely and accurate submission of EDGE 365 DMS inputs to support reliable and representative dashboard reporting.
  
• Partner with Governance and Commercial Operations teams to incorporate system and data requirements into dashboards, ensuring optimization, completeness, and business relevance.
  
• Collaborate with Commercial eB2C and Digital Communications teams to track and monitor key KPIs and measure overall success.
  

Communication and Change Management

• Lead and execute all change management initiatives for the EDGE outlet execution commercial program in Kenya, driving sustained adoption of key commercial platforms.
  
• Develop and deliver tailored change strategies and execution plans in collaboration with internal teams, external partners, and global stakeholders.
  
• Drive market engagement and communication through content, presentations, and in-market/global visibility to showcase EDGE program success.
  
• Monitor, evaluate, and continuously improve change programs, building capability and capacity across teams to ensure long-term effectiveness and optimized system usage.