- The Senior Specialist, Employee Experience will partner with the Director, Organizational Development and Culture to design and deliver strategies, processes, and systems to continue elevating the leader and employee experience. This individual will work closely with leaders at all levels (including C-Suite) and HR Business Partners to assess, identify, and analyze levels of employee engagement, connection, satisfaction, and retention and will recommend improvement strategies to impact each of these areas. They will lead global initiatives, such as our listening strategy, innovative reward and recognition programs, and proactive action planning aimed at addressing underlying challenges that could potentially hinder our commitment to uphold organizational values and foster a culture of connection, collaboration, and well-being among leadership and employees.
- This position may be based in countries where HFHI currently operates, such as Costa Rica, Kenya, Slovakia, the UK, and the US and requires 10% travel.
REQUIREMENTS
- Bachelor’s degree in HR, Organizational Psychology or related field.
- 5+ years of experience with elevating the employee and leader experience.
- Experience in employee experience, HR, or organizational development.
- Strong analytical skills with the ability to interpret quantitative and qualitative data and make data-driven recommendations.
- Excellent verbal and written communication skills to effectively interact with employees at all levels of the organization.
- Ability to lead global cross- functional teams and influence stakeholders at all levels – up to and including C-suite.
- Experience in global complex project management and leading large scale change initiatives.
- Fluency in English.
- Proficiency with Microsoft Office Suite, especially Excel and PowerPoint.
- Knowledge of survey tools and methodologies and best practices.
- Ability to execute individual and team interventions and programs.
Active support of HFHI values and commitments:
- Humility - We are part of something bigger than ourselves.
- Courage - We do what’s right, even when it is difficult or unpopular.
- Accountability - We take personal responsibility for Habitat’s mission.
- Safeguarding - HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.
PREFERRED
- Fluency in Spanish.
- Experience with Smartsheets.
Evolve and Implement the Organizational Listening Strategy (50%)
- Partner with Director, Organizational Development and Culture to design and implement approaches (which may include surveys) to gauge employee satisfaction, engagement, retention, and overall experience.
- Provide leadership to the Employee Listening Working Group in establishing communication channels for employees to provide feedback and suggestions and identifying trends, strengths, and areas of improvement to the HR Business Partners and senior leadership.
- Lead and monitor the progress of global action planning and advise the HR business partners and senior leadership team on adjusting strategies as needed.
Building a Culture of Engagement and Effectiveness (25%)
- Partner with Director, Organizational Development and Culture to develop and implement strategies to foster a positive and inclusive work environment that enables effectiveness.
- Design and deliver, team-building activities, and workshops to promote engagement, collaboration leading to increased team and organizational effectiveness.
Rewarding Employees for Upholding Organizational Values (20%)
- In partnership with Director, Organizational Development and Culture to develop recognition and reward programs and processes that align with organizational values.
- Create and implement programs or processes to celebrate employees who exemplify the organization’s values and goals.
Programmatic Surveys (5%)
- Establish and uphold the relationship with our global survey vendor.
- Provide subject matter expertise on the design of organizational surveys based on best practices and benchmark and best in class survey approaches.
