Purpose of the Role

The

QA & Compliance Officer will support
day-to-day quality assurance
and compliance activities across raw material receiving,

production, packaging, sanitation, storage, documentation, and internal

monitoring.

The

role exists to help ensure that Plumbee’s products, people, processes, and

factory environment consistently meet internal quality
requirements, food safety
standards, hygiene rules, and

applicable regulatory obligations.

Key Objectives of the Role

• Maintain strong day-to-day quality control and food safety
  discipline on the factory floor.

• Support compliance with Plumbee’s internal
  quality procedures, hygiene
  rules, GMP requirements, and regulatory obligations.

• Ensure raw materials, production processes, packaging, and finished products
  are checked against approved
  standards.

• Maintain complete, accurate, and well-organised quality
  and compliance records.

• Identify non-conformities early, report them promptly, and follow up corrective actions.
  

• Support audit readiness, traceability, and continuous improvement of factory
  systems.

Scope of Work
/ Key Responsibilities

A.
Production Quality
Monitoring

• 
  Monitor production activities to ensure compliance with approved recipes,
  specifications, process instructions, and standard operating procedures.

• 
  Carry out routine
  in-process quality checks
  during production and packing.

• Confirm that correct
  raw materials and packaging materials are issued and used.

• Verify product conformity on basic parameters such as appearance, colour, texture, weight, fill level, coding, sealing,
  labelling, and pack presentation.

• Ensure line clearance
  and area readiness
  before production starts.

• Check that non-conforming materials or products
  are properly identified and segregated.

• Immediately escalate any quality deviations observed during production.
  

B.
Food Safety,
Hygiene and GMP Monitoring

• Monitor compliance
  with food safety rules, hygiene
  procedures, sanitation requirements, and Good Manufacturing Practices (GMP).

• Inspect personnel hygiene,
  handwashing practices, protective clothing, factory entry
  controls, and movement discipline in production areas.

• Check cleanliness and orderliness of processing rooms, equipment, utensils, packaging stations, stores, and surrounding work areas.
  

• Verify that cleaning
  schedules, sanitation procedures, and pre-operation hygiene
  checks are followed and
  recorded correctly.

• Report poor hygiene
  practices, contamination risks,
  or sanitation gaps and follow up corrective action.

C.
Raw Material
and Packaging Inspection

• Support inspection of incoming raw materials and packaging materials
  before acceptance and use.

• Check materials
  for condition, cleanliness, visible defects,
  expiry dates, batch details,
  labelling, and general conformity to requirement.

• Flag any damaged,
  contaminated, expired, or otherwise non-conforming materials.

• Support storage quality
  checks to ensure materials are stored properly
  and protected from contamination or damage.

D.
Finished Product
Inspection and Release
Support

• Inspect finished products
  before release to storage or dispatch.

• Confirm compliance with basic standards for pack integrity, seal quality, coding
  accuracy, labelling correctness, and visual product acceptability.

• 
  Ensure non-conforming finished
  products are identified, isolated, and reported.

• Support retention sampling,
  sample labelling, and finished product
  traceability records where required.

E. Quality Records, Documentation and Traceability

• Maintain accurate and up-to-date quality
  assurance records and compliance files.

• 
  Complete inspection forms,
  production quality check sheets, sanitation logs, receiving
  records, temperature logs, deviation reports, and other assigned quality
  documents.

• Ensure records are completed correctly, signed where required,
  and filed systematically for easy retrieval.

• Support batch documentation and traceability from raw material
  intake to finished
  product.

• Assist in control
  of forms, SOPs, registers, checklists, and other quality
  documents.

F. Non-Conformance, CAPA and Continuous Improvement

• Identify and document
  non-conformities relating to product quality,
  process controls, hygiene, documentation, materials, or
  staff practices.

• Raise issues promptly
  to the supervisor or Factory
  Manager for action.

• 
  Follow up corrective and preventive actions
  to ensure they are implemented and closed properly.

• Support a culture
  of root-cause thinking,
  problem prevention, and continuous improvement.

G. Compliance and Regulatory Support

• 
  Support Plumbee’s compliance with applicable food safety, quality,
  public health, and

• regulatory requirements.
  

• 
  Help prepare records
  and files required
  for inspections, audits,
  and certification processes.

• Support implementation and maintenance of compliance systems
  related to KEBS, food
  handling, hygiene, labelling, and factory requirements.

• Track assigned compliance actions, licence records,
  inspection findings, and follow-up items.

H.
Laboratory / Testing Support

• Support sample collection, sample handling, and sample labelling
  according to instruction.

• 
  Assist with basic quality control or laboratory-related activities under supervision where applicable.

• Help maintain cleanliness, order, and discipline in the quality
  control or laboratory area.

• Ensure sample registers and related records
  are maintained properly.

I. Staff Support and Quality Culture

• 
  Reinforce adherence
  to factory rules, SOPs, hygiene
  standards, and food safety discipline through daily monitoring.

• Support induction or sensitisation of production staff on hygiene,
  GMP, and quality expectations where assigned.

• Promote a quality-first mindset and professional conduct on the factory floor.
  

4.
Expected Deliverables

• Daily quality, hygiene,
  and compliance checks
  completed and recorded
  accurately.

• Incoming material inspection records maintained consistently.
  

• 
  In-process and finished
  product inspection records
  completed correctly.

• Quality deviations and non-conformities reported
  early and clearly.

• Corrective action follow-up records maintained and tracked.
  

• 
  Quality and compliance files kept organised, complete, and audit-ready.

• Support provided for inspections, certification, and regulatory follow-up
  processes.

• Visible daily quality
  presence and discipline maintained on the production floor.

5.
Required Qualifications

• Bachelor’s Degree in Food Science
  or Food Technology (mandatory).

• This is an entry-level position
  and is suitable for a recent
  graduate or candidate with limited early work experience.

• Industrial attachment, internship, or practical exposure
  in a food processing or manufacturing
  environment is an added advantage.

6.
Required Skills
and Competencies

• Strong attention to detail and ability to spot issues
  quickly.

• 
  High level of honesty, discipline, and personal accountability.

• Good documentation, record-keeping, and organisational ability.
  

• Basic understanding of food safety,
  hygiene, GMP, and quality assurance
  principles.