Overview: An Office Assistant provides administrative and clerical support to ensure the efficient operation of the office. This role involves a variety of tasks, including managing correspondence, maintaining files, scheduling appointments, and supporting staff with general office duties.
Key Responsibilities
Office & Administration Support
Ensure the office is clean, well-organized, and fully functional
In charge of office security, custodian of office keys
Provide support in organizing company events and activities
Provide Quality Customer Service to staff and walk-in guests
Support with the coordination of travel logistics for staff and other guests as instructed by the OPM e.g. booking of flights, taxis, and hotels for staff accommodation
Managing Courier Services — sending and receiving mail and parcels
Regular monitoring of relevant supplies to ensure no stockout
Perform other administrative duties as assigned by management
Ensures that all incidents are reported
Petty Cash Management
Daily update of the petty cash tracker, receipts filed, both in soft and hard copies
Ensuring that office expenses are within budget
Ensure all spending is within the organization’s policies
Ensuring there is no discrepancy between the cash at hand and the records
Weekly submission of spent petty cash
Timely request for petty cash replenishment
Procurement
Support local procurement in coordination with the OPM
Support with the sourcing of potential service providers as needed
Support the timely submission of vendor invoices and vendor payments as needed
Inventory management
Ensure asset trackers are up to date, and all assets are tagged and accounted for
Conduct monthly assets verification through physical stock count
Timely reporting of loss or damage of any of Give Directly’s property
Support the issuance, replacement, and clearance of field/office equipment to staff
Desired Qualifications
Minimum of a Diploma in Business Management, or a related field
Minimum 1 year of experience in office management in a fast-paced environment
Strong problem-solving and organizational skills
Proficient in the Microsoft Office suite
Deep familiarity with Mombasa and Kilifi County and fluent in the local languages
High integrity, empathy, and alignment with GiveDirectly’s values
Excellent verbal and written communication skills
Demonstrate high standards of integrity, including a positive attitude, a strong work ethic, a strong follow-through mindset, and a team-player mentality