Academic qualifications and certifications:

• Bachelor's degree or equivalent in business and / or project management or related field.
  
• Relevant project management certifications preferably PMP required.
  
• ITIL certification is beneficial.
  

• Leads and directs concurrent standard or complex projects.
  
• Engages with stakeholders to deliver projects from original concept through final implementation.
  
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
  
• Ensures that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
  
• Manages the delivery of the project, including rigorous scope control and change management.
  
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
  
• Documentation and management of risks and issues.
  
• Ensures clear and concise communications to all stakeholders.
  
• Provides pre-sales support by working with sales teams to scope and cost a project solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
  
• Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organizational consulting and technical services offerings.
  
• Coordinates activities of the project teams through task delegation or resource assignment etc.
  
• Performs any other related task as required.