Key Duties and Responsibilities

• Supervise and coordinate all laundry operations, including sorting, washing, drying, ironing, folding, and distribution of hospital linen and uniforms.
  
• Ensure adequate availability of clean linen and textiles across all hospital departments.
  
• Monitor linen usage, inventory levels, and stock movement to minimize losses and wastage.
  
• Maintain accurate records of linen issuance, returns, damages, and replacements.
  
• Supervise laundry staff and allocate duties to ensure efficient workflow and productivity.
  
• Ensure laundry equipment is operated safely and maintained in good working condition.
  
• Report equipment faults and coordinate repairs and preventive maintenance activities.
  
• Implement quality control measures to ensure all linen meets cleanliness and hygiene standards.
  
• Monitor the proper handling and segregation of contaminated linen in accordance with hospital protocols.
  
• Train and mentor laundry staff on operational procedures, safety requirements, and quality standards.
  
• Manage laundry supplies including detergents, disinfectants, and other consumables to ensure continuous operations.
  
• Prepare periodic reports on laundry performance, inventory status, and operational requirements.
  

Requirements

Qualifications and Experience

• Bachelor’s Degree in Hospitality Management, Operations Management, Business Administration, Environmental Health, or a related field.
  
• Diploma in Laundry Operations, Hospitality Management, Housekeeping, or a related discipline may be considered in addition to relevant supervisory experience.
  
• Minimum of three (3) years' experience in laundry, housekeeping, hospitality, or textile management operations.
  
• Previous supervisory experience in a healthcare facility, hotel, or institutional laundry setting is preferred.
  
• Experience managing staff, inventory, and operational workflows.
  
• Knowledge of infection prevention and control practices within healthcare settings is an added advantage (Preferred).
  

Required Skills and Competencies

• Strong leadership and team supervision skills.
  
• Excellent written and verbal communication skills.
  
• Proficiency in Microsoft Office applications and basic computerized record-keeping systems.
  
• Strong organizational and time management skills.
  
• Knowledge of laundry processes, textile care, and quality control standards.
  
• Ability to manage inventory and monitor resource utilization effectively.
  
• Strong problem-solving and decision-making abilities.
  
• Attention to detail and commitment to maintaining high hygiene standards.
  
• Ability to work under pressure and manage multiple priorities.
  
• High level of professionalism, accountability, and integrity.
  

Expected Outcomes

• Continuous availability of clean and hygienic linen and uniforms across all hospital departments.
  
• Efficient and timely processing and distribution of laundry items.
  
• Reduced linen losses, damage, and wastage through effective inventory management.
  
• Well-maintained laundry equipment with minimal operational downtime.
  
• Compliance with hospital hygiene, quality, and infection prevention standards.
  
• Productive and well-supervised laundry staff delivering consistent service quality.
  
• Accurate laundry records and timely operational reporting.