i. At least Eight (8) years relevant work experience in public service or private
sector, three (3) of which must be in a supervisory position;
ii. Have a Bachelors degree in Secretarial Studies or any other equivalent
from a recognized institution;
iii. Diploma in Secretarial Studies from the Kenya National Examinations
iv. Have passed the following examinations from the Kenya National
Examinations Council (KNEC);
a) Typewriting III (Minimum 50 w.p.m.)/Computerized document
processing III;
b) Shorthand III (120 wpm);
c) Business English III/Communications I;
d) Office Management III/Office Administration and Management III;
e) Secretarial Duties II; or Commerce II;
v. A Management Course lasting not less than Four (4) weeks from a
recognized institution;
vi. Proficiency in computer applications;
vii. Demonstrated results in work performance;
viii. Good communication skills; and

i. Ensuring security of office equipment, documents and records;
ii. Recording dictation in shorthand and transcribing in typewritten form;
processing data and managing e-office;
iii. Planning and organizing meetings, workshop/conferences and seminars;
operating office equipment;
iv. Responding to correspondences; attending to visitors/clients; handling
telephone calls, enquiries and appointments;
v. Handling protocols and confirming travel itineraries; and
vi. Managing petty office cash.