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Mid-level Teaching, training jobs in Thika, Kenya

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Profession (Education, academic, Mid-level)

Industry (Teaching, training, Mid-level)

Seniority (Teaching, training, Education, academic)

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M-PESA Foundation Academy

Education + 1 more

Multimedia Communications Officer

Posted: Sep 24, 2026

Apply by: Sep 30, 2026

6 days left to apply

Job details

Contract Type

Description

ACCOUNTABILITIES

Digital Content Production & Platform Management

  • Translate annual communication strategies and editorial priorities into actionable content plans and platform-specific messaging.
  • Operationalize the digital editorial calendar across social media (Facebook, Instagram, LinkedIn, YouTube, TikTok), website, newsletters, and blogs.
  • Write, edit, and produce high-quality multimedia content capturing student experiences, academic achievements, and institutional impact.
  • Responsibly leverage AI-assisted content tools to optimize workflows while maintaining originality, data privacy, and the Academy’s voice.
  • Repurpose high-performing assets across multiple platforms to maximize reach and value.

Social Media & Audience Engagement

  • Manage daily social media operations, monitor comments and messages, and maintain brand tone.
  • Identify digital trends and opportunities to strengthen the Academy’s online visibility.
  • Promptly escalate sensitive comments, complaints, or reputational risks to the Brand Communications Manager.

Event Communications & Live Storytelling

  • Serve as the primary multimedia resource for key institutional events (Graduation, Founders Day, Scholarship Awards, sports competitions).
  • Coordinate photography, videography, live coverage, and same-day storytelling packages (reels, highlights, recap articles).
  • Manage on-site media requirements, press logistics, and interviews during institutional functions.

Performance Analytics & Insights

  • Track and report monthly performance metrics across digital channels, including reach, engagement, audience growth, and website traffic.
  • Maintain analytics dashboards, conduct quarterly competitor content audits, and present data-backed recommendations.

Cross-Functional Collaboration & Brand Stewardship

  • Work with the Graphic Designer & Website Specialist to build integrated visual assets.
  • Partner with Admissions on recruitment content and support internal communication channels (e.g., weekly staff bulletin).
  • Maintain a secure, organized Digital Asset Management system and enforce 100% compliance with media consent and child safeguarding protocols.

Mentorship & Student Development

  • Train and supervise assigned interns and student journalists in ethical digital content creation and media standards.

KEY PERFORMANCE INDICATORS

  • Digital Engagement & Reach: Consistent month-on-month growth across official social media channels, website traffic, and campaign conversions.
  • Content Delivery & Live Coverage: 100% delivery of same-day event media packages, weekly staff bulletins, and scheduled editorial calendars.
  • Brand Compliance & Safeguarding: 0 violations of child safeguarding protocols; 100% signed media release compliance prior to asset publication.
  • Operational Efficiency: Demonstrable workflow optimization using AI tools and regular update of digital media archives.

CORE COMPETENCIES

  • Communication & Copywriting: Exceptional written English and ability to translate complex topics into engaging narratives.
  • Multimedia Storytelling: Proficiency in mobile journalism, press photography (DSLR/drone), and short-form video production.
  • Digital Literacy & AI Integration: Confident application of social media analytics, management suites, and AI-assisted creation tools.
  • Live Event Journalism: Capability to deliver high-quality, polished assets under high-pressure, live deadlines.
  • Safeguarding & Ethics: Unwavering commitment to ethical reporting and safety standards for minors.

TECHNICAL AND PROFESSIONAL QUALIFICATIONS

  • Bachelor’s degree in Communications, Journalism, Digital Media, or a related discipline.
  • Minimum of three (3) years’ professional experience in digital content development, journalism, corporate communications, or social media management.
  • Demonstrated portfolio of multimedia storytelling, mobile journalism (e.g., Premiere Rush, Canva, Instagram Reels), and press photography.
  • Hands-on experience with social media analytics tools, Content Management Systems (CMS), and Digital Asset Management.
  • Experience producing content for youth audiences, educational setups, or non-profit sectors is an added advantage.


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