Assistant Manager – Library, User Services & Awareness

Requirements

• Bachelor’s degree in Knowledge Management, or information science with knowledge management specialization or its equivalent qualification from a recognized institution.
  
• Four (4) years relevant work experience, one (1) of which must be at Supervisory level.
  
• Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
  
• Membership to a professional body where applicable.
  

• Manage the library circulation services function in line with policies and procedures on loaning, returning, renewing, among others.
  
• Conduct user education and awareness programmes to improve uptake of library services
  
• Conduct registration and training of library users on Koha, Electronic resources and RemoteX platform.
  
• Provide support to the management of the operations of regional libraries especially on inter-library role.
  
• Manage the library schedule so as to ensure library services are available for the approved open hours
  
• Manage the process of identifying staff with overdue books, sending reminders and engagement with human resource division on recovery of fines.
  
• Manage the library shelving and organization function and Conduct user needs assessments to support the library acquisition function.
  
• Manage the clearing of exiting staff including conducting, maintaining and reporting on satisfaction rate.