Business Development – Retail Business (Karen)

Requirements:

Prospective candidates will possess or demonstrate the following qualities:

· An undergraduate degree in a business or social science related field.

· At least 4 years’ experience in marketing of general solutions to organized groups or individuals.

· Good business sense.

· Appreciable understanding of the Kenya insurance market, the prevailing business environment and products by the competition.

· Good communications skills, both written and verbal.

· Self-motivated but able to work as part of a team.

· Good organizational and time-management skills.

· Positive attitude, self-motivated, self-driven and able to work with minimal supervision.

· Tapping and servicing retail business.

· Promptly providing and sending competitive quotations to prospects.

· Providing risk details for purpose of underwriting.

· Consulting on the most effective cover for a particular need, while taking a number of factors into account.

· Setting up meetings, preparing and delivering presentations to potential clients.

· Developing and maintaining good working relationships with intermediaries and existing customers.

· Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products.

· Delivering good customer service by responding swiftly to queries and concerns from clients.

· Providing management with market feedback and intelligence.

· Sending out renewal instructions two months in advance.

· Maintaining a regular and accurate updated database of all prospective and closed business and submitting a monthly report to managers.

· Ensuring strict adherence to practices, procedures and policy stipulated in the business development operational manual including the Code of Ethics.

· Maintaining and updating all forms of business contacts.

· Gathering customer service feedback and reporting on intellectual and operational issues raised by clients.

· Preparing regular management reports.