Business Development Specialist (Merchant Acquisition)

Key Responsibilities

Pipeline Generation & Prospecting

Strategic Sourcing:

• Build and relentlessly manage a robust pipeline of prospective merchants (restaurants, pharmacies, grocery, and retail) using market research, data tools, and on-the-ground field scouting.
  

Territory Planning:

• Analyze geographical data and consumer demand signals to Identify "white spaces" and prioritize high-value acquisition targets within designated zones.
  

Lead Qualification:

• Quality inbound and outbound leads to ensure they meet our platform's standards for quality, preparation time capabilities, and commercial viability.
  

End-to-End Sales & Negotiation

• Consultative Pitching: Conduct face-to-face and virtual meetings with business owners and key decision-makers.
  
• Effectively communicate our value proposition, focusing on incremental revenue, marketing visibility, and operational ease.
  
• Commercial Negotiation: Negotiate commercial terms, commission rates, and promotional investments that ensure mutual profitability and long-term partnership sustainability.
  
• Objection Handling: Expertly navigate common industry objections (e.g.. margin concerns, operational capacity, exclusive aggregator contracts) using data-backed counter-narratives and case studies.
  

Closing:

• Drive the deal to completion, ensuring all legal and commercial documentation is accurately executed. Cross-Functional Collaboration & Handover •
  

Seamless Transition:

• Ensure a frictionless handover of closed won deals to the Merchant Onboarding and Operations teams, providing all necessary technical and catalog requirements.
  

Market Feedback Loop:

• Act as the voice of the merchant in the field. Relay feedback regarding competitor activities, pricing dynamics, and product feature requests to the relevant teams.
  
• CRM Management: Maintain impeccable records of the sales pipeline, merchant interactions, and forecasting to ensure data-driven decision-making at the leadership level.
  

What You'll Need (Qualifications & Skills)

• Experience: 2-4 years of high-performance B2B sales or business development experience, preferably within tech, SaaS, FMCG, hospitality, or the q- commerce/delivery aggregator space.