Business Operations Assistant

Knowledge, experience and qualifications required:

• Bachelor’s degree in finance, Accounting, Economics, Business Administration, or a related field.
  
• 0–1 year experience in banking, asset management, financial services, or an operations environment (internship or attachment acceptable).
  
• Progress toward a professional qualification (CFA, CPA) is an added advantage.
  
• Basic understanding of investment products, operational processes, and regulatory requirements, with willingness to learn.
  

• Assist in processing client transactions including subscriptions, redemptions, switches, and transfers in accordance with internal policies, procedures, and SLA timelines.
  
• Support daily reconciliations of client cash and units, escalating exceptions for timely resolution.
  
• Capture, update, and maintain accurate client data across operational systems and records.
  
• Support monitoring of suspense accounts, assisting with allocations and ageing follow-ups.
  
• Assist in preparing routine operational reports for internal review and regulatory support.
  
• Liaise with internal teams (client service, finance, fund management) to support resolution of operational queries.
  
• Adherent to operational controls, risk management procedures, and compliance requirements.
  
• Participate in process reviews, system testing, and automation initiatives as assigned.
  
• Maintain proper documentation, filing, and audit trails for all processed transactions.