Britam

Banking + 2 more

Business Operations Officer

Closed for applications
Job details

Contract Type

Description

Knowledge, experience and qualifications required:

  • Bachelor’s degree in finance, Accounting, Economics, Business Administration, or a related field.
  • Minimum of 1–2 years’ experience in banking, asset management, financial operations, or a similar environment.
  • Professional certification (CIS, CFA, CPA or progress towards the same) will be an added advantage.
  • Strong analytical and numerical skills with high attention to detail.
  • Good understanding of investment products, operational processes, and industry regulations.


Responsibilities
  • Process client transactions including subscriptions, redemptions, switches, and transfers in line with internal policies and SLA timelines.
  • Perform daily reconciliations of client cash and units, ensuring timely exception resolution.
  • Maintain updated and accurate client data across operational systems.
  • Monitor and manage suspense accounts, ensuring timely allocation and ageing controls.
  • Prepare operational reports for internal stakeholders and regulatory requirements.
  • Liaise with custodians, banks, fund management, finance, and client-facing teams to resolve operational

    queries.

  • Identify operational risks and contribute to process and automation improvements.


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