case manager

Join our dynamic team and help clients take the first step toward financial relief!

• Answer incoming calls and conduct partial intake using a provided script.
  
• Collect, organize, and maintain client documents for smooth case handling.
  
• Prepare cases for attorney review once all documentation is complete.
  
• Utilize Best Case software for efficient case management.
  
• Manage 50–70 calls per month, depending on advertising volume.
  
• Collaborate with attorneys and paralegals to ensure timely case progression.
  
• Maintain accurate records and follow up with clients as needed.
  

• Legal experience and bankruptcy knowledge preferred.
  
• 1–2 years in customer service, legal, or case management roles.
  
• Strong customer service skills; experience in medical or legal settings is a plus.
  
• Familiarity with Best Case software or similar tools preferred.
  
• Excellent organizational and communication skills.
  
• No Spanish required.
  
• Ability to work independently in a start-up environment.
  

• Be part of a mission-driven team helping clients navigate challenging times.
  
• Opportunity to grow your legal knowledge in a supportive environment.
  
• Work in a fast-paced, start-up culture where your contributions matter.