Cashier, Main Pharmacy

Requirements:

• KATC II or Diploma in Business Administration or an equivalent is desirable
  
• KCSE grade of C+
  
• Basic computer literacy(Ms Excel, Ms Word)
  
• 2 years working experience in a busy cash office
  
• Ability to work under pressure
  
• Must be a good team player.
  
• Excellent organizational skills
  
• Good communication skills, both written and oral
  
• Excellent analytical skills
  
• Good customer service and Problem solving skills
  
• Attention to detail and highly organized.
  
• High level of integrity.
  

Responsibilities:

• Collect payments and issue receipts and invoices to internal and external customers so as to properly account for revenue generated.
  

· Verify every receipt/invoice issued against a valid prescription.

· Verify patients with photo identification.

· Attach all necessary photocopies of prescriptions to the related invoice.

· Collect and keep change available at all times to carry out cash transactions.

· Store cash, cheques and vouchers securely as per department guidelines.

· Carry out banking of collections in a timely manner.

· Process smart cards as per policy and procedure.

• Ensure prescription exemptions from the different corporate /insurances are verified before a transaction is carried out.
  

· File and Store all prescriptions sequentially and securely.

· File and update all finance related documents so as to maintain accurate records.

· Activate accounts for corporate patients and ensuring there is a duly signed claim form where applicable.

· Use all stationery in an efficient and controlled manner and avoid wastage.

· Initiate the manual procedure of logging transactions immediately the computer system goes down.

· Attend to customer queries promptly and courteously.

· Record all verbal complaints.

· Complete any other tasks as assigned by the department supervisor or manager.