Chief Financial Officer

Key Responsibilities

The Chief Financial Officer will be responsible for:

Financial Leadership

• Provide strategic financial leadership to the hospital.
  
• Advise Management and the Board on financial performance and business sustainability.
  
• Lead budgeting, forecasting and financial planning processes.
  
• Ensure accurate and timely financial reporting.
  

Profitability and Business Performance Analysis

• Analyse the profitability of all hospital services and departments.
  
• Determine the true cost of providing services and compare this against revenue generated.
  
• Identify services, contracts or insurance schemes that generate losses or low margins.
  
• Provide recommendations on service expansion, pricing reviews, outsourcing or discontinuation of unprofitable services.
  
• Analyse bed occupancy, patient volumes and workforce costs against revenue performance.
  

Revenue Growth and Revenue Protection

• Drive initiatives aimed at increasing hospital revenue.
  
• Identify and eliminate revenue leakage across all departments.
  
• Ensure all services provided are accurately billed and collected.
  
• Establish controls to ensure charges cannot be altered without proper approval.
  
• Improve revenue capture across inpatient, outpatient, laboratory, theatre, pharmacy and other service areas.
  

Pricing and Commercial Strategy

• Conduct regular market analysis and pricing reviews.
  
• Benchmark hospital charges against competitors and market trends.
  
• Recommend pricing adjustments that support profitability while remaining competitive.
  
• Evaluate insurance contracts, SHA packages and corporate arrangements to ensure financial viability.
  

Claims and Billing Management

• Strengthen SHA and insurance claim management processes.
  
• Minimize claim rejections and delayed reimbursements.
  
• Ensure timely submission, follow-up and collection of claims.
  
• Improve billing accuracy and minimize billing disputes.
  
• Lead end-to-end optimization of SmartCare billing and revenue cycle processes.
  

Cash Flow and Credit Control

• Improve cash flow management across the hospital.
  
• Monitor debt collection from insurance companies, corporates and other debtors.
  
• Minimize overdue receivables and improve collections.
  
• Ensure timely settlement of financial obligations while maintaining healthy cash reserves.
  

Procurement and Cost Control

• Strengthen procurement controls and approval processes.
  
• Ensure spending aligns with approved budgets.
  
• Promote value for money in all procurement activities.
  
• Support inventory and expenditure management initiatives.
  

Internal Controls, Risk and Compliance

• Strengthen financial controls and accountability.
  
• Implement recommendations arising from internal and external audits.
  
• Maintain effective risk management systems.
  
• Ensure compliance with hospital policies, statutory requirements and regulatory obligations.
  

Leadership and Team Development

• Lead and mentor the Finance, Billing, Claims, Credit Control and Procurement teams.
  
• Build a culture of accountability, integrity and continuous improvement.
  

Minimum Requirements

• Bachelor’s Degree in Finance, Accounting, Commerce, Economics or a related field.
  
• CPA(K) qualification and membership in good standing.
  
• Master’s Degree will be an added advantage.
  
• At least eight (8) years of progressive finance experience, with at least five (5) years in a senior leadership position.
  
• Experience in healthcare finance will be a strong advantage.
  
• Demonstrated experience in financial analysis, budgeting, cash flow management, claims management, pricing analysis and business performance evaluation.
  
• Strong understanding of SHA, insurance claims, revenue cycle management and hospital operations.
  
• Excellent analytical, leadership and decision-making skills.
  

The successful candidate must be comfortable making recommendations that strengthen the hospital’s financial position while supporting quality patient care.