Client Project Manager

• Bachelor's degree or equivalent in business and / or project management or related field.
  
• Relevant project management certifications preferably PMP required.
  
• ITIL certification is beneficial.
  

Required experience:

• Moderate level project management experience preferably in a multinational professional services environment.
  
• Moderate level client engagement experience.
  
• Demonstrated understanding of the project life cycle.
  
• Demonstrated competency in project change management.
  
• Moderate level experience managing expectations when balancing alternatives against business and financial constraints
  

• Interfaces with all project stakeholders to take projects from original concept through to final implementation.
  
• Contributes to the pre-sales process by providing proposals.
  
• Ensures that the project delivers the as-sold solution, remains within baseline budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction.
  
• Manages client satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
  
• Manages the entire project lifecycle, ensuring that client requirements are met, timelines are adhered to, and deliverables are achieved.
  
• Ensures effective project planning, stakeholder management, team coordination, risk mitigation, and quality assurance.
  
• Performs any other related task as required.